Go that Extra mile and win your Customers’ loyalty!

| By Akila
Service providers face a lot of competition and customer satisfaction plays the key role in differentiating the service. Meeting the assured SLAs and the customer seeing that on his own increases the credibility of your business. A well-Informed Customer is always the most satisfied one. WebNMS offers customer portal which gives them the information of what, when and how of their network’s performance! WebNMS customer portal facilitates your customer to view all the information related to their network’s performance in a consolidated view. It provides a drill down view about the network bandwidth usage. All the stats and reports of your Carrier Ethernet and MPLS services can be accessed with the he…