Go that Extra mile and win your Customers’ loyalty!

| By Akila
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Service providers face a lot of competition and customer satisfaction plays the key role in differentiating the service. Meeting the assured SLAs and the customer seeing that on his own increases the credibility of your business. A well-Informed Customer is always the most satisfied one. WebNMS offers customer portal which gives them the information of what, when and how of their network’s performance! WebNMS customer portal facilitates your customer to view all the information related to their network’s performance in a consolidated view. It provides a drill down view about the network bandwidth usage. All the stats and reports of your Carrier Ethernet and MPLS services can be accessed with the he…

Service OAM Demystified

| By Aakanksha
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Service OAM (or Operation, Administration & Maintenance) is simply about detecting service performance degradation and making the networks more reliable. Developments in OAM are arguably the most important networking advancements and that is what makes OAM the backbone of the modern ethernet services being provided today. Wondering why OAM is such a big deal when we already had fault management systems in place? With the advent of carrier grade ethernet, especially with Carrier Ethernet 2.0 (CE 2.0), the networking technologies, environment and most importantly the service types have changed. So have the customer expectations. Due to the intense competition, network operators need to…

WebNMS Carrier Ethernet OAM Solution

| By Aakanksha
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Carrier Ethernet is on the fast lane to growths thanks to its compelling capabilities. In order to be able to efficiently support the management needs of the Carrier Ethernet networks and services, WebNMS offers Carrier Ethernet Solution. It is an intelligent monitoring and management solution for the next generation Carrier Ethernet services. It meets the monitoring needs of simple L2 VPNs to advanced MPLS connections. Added to the comprehensive WebNMS features, the Carrier Ethernet Solution provides additional custom features that simplify provisioning, OAM integration and provides insightful performance reports. The image below represents the Carrier Ethernet SDN Solution functi…